Customer information

Returns and refunds

This website does not accept online payments or complete vehicle sales through an online checkout. A form submission is only a request for staff follow-up.

Vehicle transactions

Any deposit, purchase, cancellation, return, exchange, warranty, or refund terms are provided with the specific transaction and should be reviewed before signing or paying.

Service concerns

If you have a question about completed service, contact Prime Auto Zone promptly with your invoice or appointment details so staff can review the work and explain the applicable next steps.

Contact us

Use the contact page or call the dealership for the terms connected to your transaction.